How can we help?
Your time is valuable, so a real person reads every message — usually the same business day.
Using the TempoCue app or a status link
Questions about an appointment time, notifications, caregivers or your account? Email support@tempocue.app.
Please don't include medical details. For questions about your care, or to change an appointment, contact your provider directly — they set your arrival instructions, and TempoCue never changes them on its own.
Businesses
Help connecting your schedule, adding your team or setting up updates: support@tempocue.app. Tell us which scheduling software you use and we'll walk you through it.
New here? Set up your business — free. For partnerships and everything else: hello@tempocue.app.
Privacy and your data
To access, correct, export or delete your information, email privacy@tempocue.app. You can also export or delete your account any time in the app under Settings. See our Privacy Policy.
TempoCue is not for emergencies. For urgent medical needs, contact your care team or call 911.